{"id":3781,"date":"2026-04-28T09:54:18","date_gmt":"2026-04-28T09:54:18","guid":{"rendered":"https:\/\/project.swot.com.my\/1\/?page_id=3781"},"modified":"2026-04-28T09:58:18","modified_gmt":"2026-04-28T09:58:18","slug":"school-fee-refund-policy","status":"publish","type":"page","link":"https:\/\/project.swot.com.my\/1\/admission\/school-fee-refund-policy\/","title":{"rendered":"School Fee &#038; Refund Policy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:100px;--awb-padding-bottom:100px;--awb-background-color:var(--awb-custom_color_3);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1279.2px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:27px;--awb-spacing-left-large:2.56%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-margin-bottom-medium:40px;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-margin-bottom:28px;\"><p>This policy outlines the guidelines for fee payments, revisions, and refund eligibility at AIS International School. All students and their guardians are required to comply with the terms set forth herein.<\/p>\n<\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:16px;--awb-icon-alignment:right;--awb-hover-color:var(--awb-color2);--awb-border-color:var(--awb-color3);--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color1);--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);--awb-icon-box-color:var(--awb-color8);--awb-toggle-hover-accent-color:var(--awb-color5);--awb-title-font-family:&quot;Lexend&quot;;--awb-title-font-weight:500;--awb-title-font-style:normal;--awb-content-font-family:&quot;Lexend&quot;;--awb-content-font-style:normal;--awb-content-font-weight:500;\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-boxed\" id=\"accordion-3781-1\"><div class=\"fusion-panel panel-default panel-d88d20c72f48f80d0 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d88d20c72f48f80d0\"><a aria-expanded=\"false\" aria-controls=\"d88d20c72f48f80d0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-3781-1\" data-target=\"#d88d20c72f48f80d0\" href=\"#d88d20c72f48f80d0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">1. Fee Payment<\/span><\/a><\/h4><\/div><div id=\"d88d20c72f48f80d0\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d88d20c72f48f80d0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Upon receiving the Letter of Offer and Acceptance of Enrollment, parents\/guardians must pay the One-Time fee and the Yearly fees stated in the Letter of Offer and invoice. The fee schedule and invoice provide specific details.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The offer, along with any payments made, will be considered null and void if the full payment is not completed by the first day of classes.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-d1bdfe0a33c4769de fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d1bdfe0a33c4769de\"><a aria-expanded=\"false\" aria-controls=\"d1bdfe0a33c4769de\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-3781-1\" data-target=\"#d1bdfe0a33c4769de\" href=\"#d1bdfe0a33c4769de\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">2. Fee Revisions<\/span><\/a><\/h4><\/div><div id=\"d1bdfe0a33c4769de\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d1bdfe0a33c4769de\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><span style=\"font-weight: 400;\">AIS International School reserves the right to review and adjust fees annually. The fees listed in the fee schedule are accurate at the time of printing and are valid for the period stated in the Letter of Offer and all relevant printed materials.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-294710df21b85240d fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_294710df21b85240d\"><a aria-expanded=\"false\" aria-controls=\"294710df21b85240d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-3781-1\" data-target=\"#294710df21b85240d\" href=\"#294710df21b85240d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">3. Payment Deadlines<\/span><\/a><\/h4><\/div><div id=\"294710df21b85240d\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_294710df21b85240d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><span style=\"font-weight: 400;\">School fees must be paid at least ONE WEEK before the start of each semester. Failure to meet this deadline may result in the student being barred from attending classes, taking examinations, or accessing school facilities.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-de4b12dd08c158b77 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_de4b12dd08c158b77\"><a aria-expanded=\"false\" aria-controls=\"de4b12dd08c158b77\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-3781-1\" data-target=\"#de4b12dd08c158b77\" href=\"#de4b12dd08c158b77\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">4. Non-Refundable Registration Fees<\/span><\/a><\/h4><\/div><div id=\"de4b12dd08c158b77\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_de4b12dd08c158b77\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><span style=\"font-weight: 400;\">The Application and Registration Fees are strictly non-refundable and non-transferable under any circumstances.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-1f8bc8bad00207e42 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_1f8bc8bad00207e42\"><a aria-expanded=\"false\" aria-controls=\"1f8bc8bad00207e42\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-3781-1\" data-target=\"#1f8bc8bad00207e42\" href=\"#1f8bc8bad00207e42\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">5. Deposit Fee Refund<\/span><\/a><\/h4><\/div><div id=\"1f8bc8bad00207e42\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_1f8bc8bad00207e42\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Deposit must be maintained throughout the student&#8217;s studies and cannot be allocated toward other fees.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Deposit will be forfeited under the following conditions:<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">If the student fails to attend classes or withdraws after accepting the offer.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">If the student does not complete a minimum of SIX SEMESTERS at the school.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">If written notice of withdrawal is not given ONE SEMESTER in advance.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">If there are outstanding fees at the time of withdrawal.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-2aafc19d4cc6705c2 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_2aafc19d4cc6705c2\"><a aria-expanded=\"false\" aria-controls=\"2aafc19d4cc6705c2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-3781-1\" data-target=\"#2aafc19d4cc6705c2\" href=\"#2aafc19d4cc6705c2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">6. Refund Claims<\/span><\/a><\/h4><\/div><div id=\"2aafc19d4cc6705c2\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_2aafc19d4cc6705c2\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Refund claims must be submitted within SIX MONTHS after the student officially leaves the&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">school. Claims submitted after this period will not be entertained.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-4a48c6cd66791b689 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4a48c6cd66791b689\"><a aria-expanded=\"false\" aria-controls=\"4a48c6cd66791b689\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-3781-1\" data-target=\"#4a48c6cd66791b689\" href=\"#4a48c6cd66791b689\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">7. Outstanding Payments<\/span><\/a><\/h4><\/div><div id=\"4a48c6cd66791b689\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4a48c6cd66791b689\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><span style=\"font-weight: 400;\">AIS International School reserves the right to withhold examination results, certificates, and academic records if any fees remain unpaid.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-7a69ad301711564b3 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7a69ad301711564b3\"><a aria-expanded=\"false\" aria-controls=\"7a69ad301711564b3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-3781-1\" data-target=\"#7a69ad301711564b3\" href=\"#7a69ad301711564b3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">8. Mandatory Withdrawal<\/span><\/a><\/h4><\/div><div id=\"7a69ad301711564b3\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_7a69ad301711564b3\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><span style=\"font-weight: 400;\">The school may require the withdrawal of a student at any time at the discretion of the Senior Management or Principal for reasons such as misconduct, medical or physical conditions, or inability to meet curriculum requirements.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-49398a51e0bf48f0e fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_49398a51e0bf48f0e\"><a aria-expanded=\"false\" aria-controls=\"49398a51e0bf48f0e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-3781-1\" data-target=\"#49398a51e0bf48f0e\" href=\"#49398a51e0bf48f0e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">9. Emergency Medical Situations<\/span><\/a><\/h4><\/div><div id=\"49398a51e0bf48f0e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_49398a51e0bf48f0e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><span style=\"font-weight: 400;\">In the event of an emergency where the parents\/guardians cannot be contacted, the Principal or Head of Academics may authorize necessary medical examination or treatment. All associated costs will be borne by the parents\/guardians.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-f4a82b7cf9d03bdc8 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f4a82b7cf9d03bdc8\"><a aria-expanded=\"false\" aria-controls=\"f4a82b7cf9d03bdc8\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-3781-1\" data-target=\"#f4a82b7cf9d03bdc8\" href=\"#f4a82b7cf9d03bdc8\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">10. Refund Eligibility<\/span><\/a><\/h4><\/div><div id=\"f4a82b7cf9d03bdc8\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_f4a82b7cf9d03bdc8\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Generally, all fees paid are non-refundable and non-transferable, with the following exceptions:<\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Medical Withdrawal Before Semester Start<\/b><span style=\"font-weight: 400;\">: Full refund (excluding application and registration fees) for valid medical reasons submitted before the semester begins.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Withdrawal Before Semester Start<\/b><span style=\"font-weight: 400;\">: 70% refund of all fees (excluding application and registration fees) with a RM 250 administration fee for withdrawals made prior to the semester start.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Conditional Offers<\/b><span style=\"font-weight: 400;\">: Pro-rated refund (excluding application and registration fees) for students with conditional offers who must withdraw due to unmet entry requirements upon official announcement of examination results.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Misconduct Expulsion<\/b><span style=\"font-weight: 400;\">: No refunds will be granted if a student is expelled due to misconduct.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":3692,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-3781","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/project.swot.com.my\/1\/wp-json\/wp\/v2\/pages\/3781","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/project.swot.com.my\/1\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/project.swot.com.my\/1\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/project.swot.com.my\/1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/project.swot.com.my\/1\/wp-json\/wp\/v2\/comments?post=3781"}],"version-history":[{"count":2,"href":"https:\/\/project.swot.com.my\/1\/wp-json\/wp\/v2\/pages\/3781\/revisions"}],"predecessor-version":[{"id":3783,"href":"https:\/\/project.swot.com.my\/1\/wp-json\/wp\/v2\/pages\/3781\/revisions\/3783"}],"up":[{"embeddable":true,"href":"https:\/\/project.swot.com.my\/1\/wp-json\/wp\/v2\/pages\/3692"}],"wp:attachment":[{"href":"https:\/\/project.swot.com.my\/1\/wp-json\/wp\/v2\/media?parent=3781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}