{"id":13,"date":"2026-10-16T01:19:08","date_gmt":"2026-10-16T01:19:08","guid":{"rendered":"https:\/\/project.swot.com.my\/25\/?page_id=13"},"modified":"2026-10-16T01:26:54","modified_gmt":"2026-10-16T01:26:54","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/project.swot.com.my\/25\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-2ccb1b03 e-flex e-con-boxed e-con e-parent\" data-id=\"2ccb1b03\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e0e62b9 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"5e0e62b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h1><strong>CANCELLATION, AND REFUND POLICY ON SERVICE <\/strong><\/h1>\n<p><strong>Cancellation Period:<\/strong>\u00a0Customers may cancel their service booking within 24 hours of making the reservation without penalty.<\/p>\n<p><strong>Refund Eligibility:<\/strong>\u00a0Refunds will be issued for cancellations made within the allowable cancellation period (24 hours from booking). Refunds will be processed within 5-7 business days and will be credited back to the original method of payment.<\/p>\n<p><strong>Non-Refundable Services:<\/strong>\u00a0All order purchase are strictly non-refundable and nondeferrable.<\/p>\n<p><strong>Process for Cancellation:<\/strong>\u00a0To cancel a service booking, customers must contact our customer service department at [Nusantaralestarionline@gmail.com.<\/p>\n<p><strong>Changes to Reservations:<\/strong>\u00a0Changes to reservation dates or times may be accommodated depending on availability and must be requested at least 48 hours before the scheduled service time. Additional charges may apply for changes made outside of this timeframe.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/project.swot.com.my\/25\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/project.swot.com.my\/25\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/project.swot.com.my\/25\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/project.swot.com.my\/25\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/project.swot.com.my\/25\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":10,"href":"https:\/\/project.swot.com.my\/25\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":29560,"href":"https:\/\/project.swot.com.my\/25\/wp-json\/wp\/v2\/pages\/13\/revisions\/29560"}],"wp:attachment":[{"href":"https:\/\/project.swot.com.my\/25\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}