{"id":2924,"date":"2025-06-03T17:36:25","date_gmt":"2025-06-03T17:36:25","guid":{"rendered":"https:\/\/project.swot.com.my\/40\/?page_id=2924"},"modified":"2026-05-18T14:06:09","modified_gmt":"2026-05-18T14:06:09","slug":"research-methodology","status":"publish","type":"page","link":"https:\/\/project.swot.com.my\/40\/research-methodology\/","title":{"rendered":"Research Methodology"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container fusion-parallax-none hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility lazyload\" style=\"--awb-background-position:right bottom;--awb-background-position-small:left top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:74px;--awb-padding-left:0px;--awb-padding-top-medium:18vw;--awb-padding-right-medium:8vw;--awb-padding-left-medium:8vw;--awb-padding-top-small:0px;--awb-padding-right-small:0px;--awb-padding-bottom-small:172px;--awb-padding-left-small:0px;--awb-margin-bottom:0px;--awb-margin-bottom-small:0px;--awb-min-height:550px;--awb-background-image:linear-gradient(180deg, hsla(var(--awb-color8-h),var(--awb-color8-s),var(--awb-color8-l),calc(var(--awb-color8-a) - 85%)) 0%,rgba(255,255,255,0) 100%);;--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/07\/research-banner-edit-1.jpg\" data-bg-gradient=\"linear-gradient(180deg, hsla(var(--awb-color8-h),var(--awb-color8-s),var(--awb-color8-l),calc(var(--awb-color8-a) - 85%)) 0%,rgba(255,255,255,0) 100%)\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-flex-end fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-flex-align-self-center fusion-animated\" style=\"--awb-padding-top:7vw;--awb-padding-right-small:7vw;--awb-padding-left-small:7vw;--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-margin-bottom-medium:60px;--awb-spacing-left-medium:3.84%;--awb-width-small:83.333333333333%;--awb-order-small:0;--awb-spacing-right-small:2.304%;--awb-spacing-left-small:2.304%;\" data-animationType=\"fadeInLeft\" data-animationDuration=\"0.8\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:58px;\"><h1 class=\"fusion-title-heading title-heading-right fusion-responsive-typography-calculated\" style=\"font-family:&quot;Kristi&quot;;font-style:normal;font-weight:400;margin:0;text-transform:var(--awb-custom_typography_2-text-transform);font-size:1em;--fontSize:58;line-height:var(--awb-typography1-line-height);\">Research<\/h1><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-bottom:20px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-right fusion-responsive-typography-calculated\" style=\"margin:0;text-transform:var(--awb-custom_typography_2-text-transform);--fontSize:40;line-height:var(--awb-typography1-line-height);\">Methodology<\/h2><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-content-alignment:right;--awb-text-color:var(--awb-color8);\"><p>At Joshua Research Consultants, we deploy a comprehensive mix of quantitative and qualitative research methods to ensure every project captures reliable, in-depth insights. With decades of experience and a strong emphasis on fieldwork excellence, our methodologies are customized to suit the specific objectives of each study\u2014delivering data that is both actionable and insightful.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right-small:0px;--awb-padding-left-small:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:5 \/ 4;--awb-object-position:18% 50%;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"2560\" height=\"1200\" title=\"research-banner-edit-1\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/07\/research-banner-edit-1.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/07\/research-banner-edit-1.jpg\" class=\"lazyload img-responsive wp-image-3273 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272560%27%20height%3D%271200%27%20viewBox%3D%270%200%202560%201200%27%3E%3Crect%20width%3D%272560%27%20height%3D%271200%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/07\/research-banner-edit-1-200x94.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/07\/research-banner-edit-1-400x188.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/07\/research-banner-edit-1-600x281.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/07\/research-banner-edit-1-800x375.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/07\/research-banner-edit-1-1200x563.jpg 1200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/07\/research-banner-edit-1.jpg 2560w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 2560px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-flex-align-self-center fusion-animated\" style=\"--awb-padding-top:7vw;--awb-padding-right-small:7vw;--awb-padding-left-small:7vw;--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:5.76%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-margin-bottom-medium:60px;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInLeft\" data-animationDuration=\"0.8\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:0px;--awb-margin-left-small:0px;--awb-font-size:58px;\"><h1 class=\"fusion-title-heading title-heading-right fusion-responsive-typography-calculated\" style=\"font-family:&quot;Kristi&quot;;font-style:normal;font-weight:400;margin:0;text-transform:var(--awb-custom_typography_2-text-transform);font-size:1em;--fontSize:58;line-height:var(--awb-typography1-line-height);\">Research<\/h1><\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color8);--awb-margin-bottom:20px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-right fusion-responsive-typography-calculated\" style=\"margin:0;text-transform:var(--awb-custom_typography_2-text-transform);--fontSize:40;line-height:var(--awb-typography1-line-height);\">Methodology<span style=\"color: var(--awb-color4);\">.<\/span><\/h2><\/div><div class=\"fusion-text fusion-text-2\" style=\"--awb-content-alignment:right;--awb-text-color:var(--awb-color8);\"><p>At Joshua Research Consultants, we deploy a comprehensive mix of quantitative and qualitative research methods to ensure every project captures reliable, in-depth insights. With decades of experience and a strong emphasis on fieldwork excellence, our methodologies are customized to suit the specific objectives of each study\u2014delivering data that is both actionable and insightful.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-animated\" style=\"--awb-background-repeat:repeat-y;--awb-background-repeat-medium:repeat-y;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:75px;--awb-padding-right:12%;--awb-padding-bottom:75px;--awb-padding-left:12%;--awb-padding-right-medium:50px;--awb-padding-left-medium:50px;--awb-background-color:var(--awb-color3);--awb-background-image:radial-gradient(circle at left top, var(--awb-color1) 19%,rgba(255,255,255,0) 28%);--awb-background-size:contain;--awb-background-size-medium:contain;--awb-flex-wrap:wrap;\" data-animationType=\"fadeInUp\" data-animationDuration=\"0.8\" data-animationOffset=\"top-into-view\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:95.68%;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;text-transform:capitalize;--fontSize:24;line-height:var(--awb-typography1-line-height);\">Quantitative Research<\/h3><\/div><div class=\"fusion-text fusion-text-3\" style=\"--awb-content-alignment:center;--awb-text-color:var(--awb-color8);\"><p>Quantitative methods allow us to gather measurable, statistically significant data from large populations. Our fieldwork team is trained to execute rigorous, structured studies using both face-to-face and telephone-based approaches.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-five\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-left-small:0px;\"><h5 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;text-transform:capitalize;--fontSize:18;--minFontSize:18;line-height:var(--awb-typography1-line-height);\">Face-to-face methods<\/h5><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"13693\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/13693.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/13693.jpg\" class=\"lazyload img-responsive wp-image-3083 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27667%27%20viewBox%3D%270%200%201000%20667%27%3E%3Crect%20width%3D%271000%27%20height%3D%27667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/13693-200x133.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/13693-400x267.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/13693-600x400.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/13693-800x534.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/13693.jpg 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-4 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>Door-to-Door Interviews<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-5 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Reaching respondents directly in their homes for a personal and detailed data collection experience.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"2560\" height=\"1707\" title=\"Collision and damage on road\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/collision-damage-road-scaled.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/collision-damage-road-scaled.jpg\" class=\"lazyload img-responsive wp-image-3082 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272560%27%20height%3D%271707%27%20viewBox%3D%270%200%202560%201707%27%3E%3Crect%20width%3D%272560%27%20height%3D%271707%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/collision-damage-road-200x133.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/collision-damage-road-400x267.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/collision-damage-road-600x400.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/collision-damage-road-800x533.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/collision-damage-road-1200x800.jpg 1200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/collision-damage-road-scaled.jpg 2560w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-6 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>Street Intercept Surveys<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-7 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Engaging passersby in public areas to gather spontaneous feedback.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"2794\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2794.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2794.jpg\" class=\"lazyload img-responsive wp-image-3081 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27667%27%20viewBox%3D%270%200%201000%20667%27%3E%3Crect%20width%3D%271000%27%20height%3D%27667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2794-200x133.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2794-400x267.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2794-600x400.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2794-800x534.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2794.jpg 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-8 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>Event\/Exit\/Mall Surveys<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-9 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Capturing opinions immediately after an experience or event for fresh, real-time insights.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-5 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"123104\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/123104.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/123104.jpg\" class=\"lazyload img-responsive wp-image-3080 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27667%27%20viewBox%3D%270%200%201000%20667%27%3E%3Crect%20width%3D%271000%27%20height%3D%27667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/123104-200x133.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/123104-400x267.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/123104-600x400.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/123104-800x534.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/123104.jpg 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-10 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>Traffic Count Studies<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-11 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Measuring footfall and traffic patterns in key locations to inform commercial and retail strategies.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-6 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"95793\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/95793.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/95793.jpg\" class=\"lazyload img-responsive wp-image-3079 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27667%27%20viewBox%3D%270%200%201000%20667%27%3E%3Crect%20width%3D%271000%27%20height%3D%27667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/95793-200x133.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/95793-400x267.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/95793-600x400.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/95793-800x534.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/95793.jpg 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-12 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>Sensory Tests<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-13 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Evaluating products based on consumer senses (taste, smell, touch, etc.) to assess appeal.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-7 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"2150164729\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2150164729.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2150164729.jpg\" class=\"lazyload img-responsive wp-image-3078 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27667%27%20viewBox%3D%270%200%201000%20667%27%3E%3Crect%20width%3D%271000%27%20height%3D%27667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2150164729-200x133.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2150164729-400x267.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2150164729-600x400.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2150164729-800x534.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2150164729.jpg 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-14 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>Home-Placement Tests<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-15 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Placing products in real home environments for natural usage feedback.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-8 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"4293\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/4293.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/4293.jpg\" class=\"lazyload img-responsive wp-image-3077 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27667%27%20viewBox%3D%270%200%201000%20667%27%3E%3Crect%20width%3D%271000%27%20height%3D%27667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/4293-200x133.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/4293-400x267.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/4293-600x400.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/4293-800x534.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/4293.jpg 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-16 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>Central Location Tests (CLT)<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-17 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Conducting studies in a controlled environment to test marketing concepts, ads, or products with target consumers.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-five\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-left-small:0px;\"><h5 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;text-transform:capitalize;--fontSize:18;--minFontSize:18;line-height:var(--awb-typography1-line-height);\">Telephone methods<\/h5><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-9 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"5601\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/5601.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/5601.jpg\" class=\"lazyload img-responsive wp-image-3086 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27667%27%20viewBox%3D%270%200%201000%20667%27%3E%3Crect%20width%3D%271000%27%20height%3D%27667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/5601-200x133.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/5601-400x267.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/5601-600x400.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/5601-800x534.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/5601.jpg 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-18 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>CATI (Computer-Assisted Telephone Interviewing)<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-19 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p><span style=\"background-color: rgba(0, 0, 0, 0);\">Structured telephone interviews conducted via a computer system to ensure consistency and efficiency.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-10 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1500\" height=\"844\" title=\"asian-woman-recording-voice-message-using-smartphone\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/asian-woman-recording-voice-message-using-smartphone.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/asian-woman-recording-voice-message-using-smartphone.jpg\" class=\"lazyload img-responsive wp-image-3085 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271500%27%20height%3D%27844%27%20viewBox%3D%270%200%201500%20844%27%3E%3Crect%20width%3D%271500%27%20height%3D%27844%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/asian-woman-recording-voice-message-using-smartphone-200x113.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/asian-woman-recording-voice-message-using-smartphone-400x225.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/asian-woman-recording-voice-message-using-smartphone-600x338.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/asian-woman-recording-voice-message-using-smartphone-800x450.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/asian-woman-recording-voice-message-using-smartphone-1200x675.jpg 1200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/asian-woman-recording-voice-message-using-smartphone.jpg 1500w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-20 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>CAWI (Computer-Assisted Web Interviewing)<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-21 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Leveraging web-based platforms to reach respondents and conduct interviews online.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-animated\" style=\"--awb-background-repeat:repeat-y;--awb-background-repeat-medium:repeat-y;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:75px;--awb-padding-right:12%;--awb-padding-bottom:75px;--awb-padding-left:12%;--awb-padding-right-medium:50px;--awb-padding-left-medium:50px;--awb-background-color:var(--awb-color3);--awb-background-image:radial-gradient(circle at left top, var(--awb-color1) 19%,rgba(255,255,255,0) 28%);--awb-background-size:contain;--awb-background-size-medium:contain;--awb-flex-wrap:wrap;\" data-animationType=\"fadeInUp\" data-animationDuration=\"0.8\" data-animationOffset=\"top-into-view\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:95.68%;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;text-transform:capitalize;--fontSize:24;line-height:var(--awb-typography1-line-height);\">Qualitative Research<\/h3><\/div><div class=\"fusion-text fusion-text-22\" style=\"--awb-content-alignment:center;--awb-text-color:var(--awb-color8);\"><p>Our qualitative methods dive deep into motivations, perceptions, and emotions\u2014revealing the \u201cwhy\u201d behind consumer behavior. These approaches provide rich, narrative-driven insights that help shape strategies beyond the numbers.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-five\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-left-small:0px;\"><h5 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;text-transform:capitalize;--fontSize:18;--minFontSize:18;line-height:var(--awb-typography1-line-height);\">Key Qualitative Techniques<\/h5><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-11 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1000\" height=\"739\" title=\"148131\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/148131.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/148131.jpg\" class=\"lazyload img-responsive wp-image-3088 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27739%27%20viewBox%3D%270%200%201000%20739%27%3E%3Crect%20width%3D%271000%27%20height%3D%27739%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/148131-200x148.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/148131-400x296.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/148131-600x443.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/148131-800x591.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/148131.jpg 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-23 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>Focus Group Discussions<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-24 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Interactive sessions moderated by experts to explore thoughts, feelings, and opinions in a group setting.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-12 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"2310\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2310.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2310.jpg\" class=\"lazyload img-responsive wp-image-3096 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27667%27%20viewBox%3D%270%200%201000%20667%27%3E%3Crect%20width%3D%271000%27%20height%3D%27667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2310-200x133.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2310-400x267.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2310-600x400.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2310-800x534.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2310.jpg 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-25 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>In-Depth Interviews (IDIs)<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-26 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>One-on-one conversations that uncover personal insights, motivations, and attitudes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-13 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1000\" height=\"453\" title=\"743\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/743.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/743.jpg\" class=\"lazyload img-responsive wp-image-3095 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27453%27%20viewBox%3D%270%200%201000%20453%27%3E%3Crect%20width%3D%271000%27%20height%3D%27453%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/743-200x91.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/743-400x181.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/743-600x272.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/743-800x362.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/743.jpg 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-27 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>Paired\/Triads\/Dyads Interviews<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-28 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Small group formats ideal for exploring interpersonal dynamics or shared experiences.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-14 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"2149930951\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2149930951.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2149930951.jpg\" class=\"lazyload img-responsive wp-image-3094 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27667%27%20viewBox%3D%270%200%201000%20667%27%3E%3Crect%20width%3D%271000%27%20height%3D%27667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2149930951-200x133.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2149930951-400x267.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2149930951-600x400.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2149930951-800x534.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2149930951.jpg 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-29 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>Usability Tests<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-30 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Observing how users interact with products or digital platforms to identify strengths and pain points.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-15 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"2150270483\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2150270483.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2150270483.jpg\" class=\"lazyload img-responsive wp-image-3093 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27667%27%20viewBox%3D%270%200%201000%20667%27%3E%3Crect%20width%3D%271000%27%20height%3D%27667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2150270483-200x133.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2150270483-400x267.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2150270483-600x400.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2150270483-800x534.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2150270483.jpg 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-31 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>Ethnography<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-32 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Immersive field research conducted in the respondent\u2019s natural environment to understand real-world behaviors.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-16 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"37604\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/37604.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/37604.jpg\" class=\"lazyload img-responsive wp-image-3092 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27667%27%20viewBox%3D%270%200%201000%20667%27%3E%3Crect%20width%3D%271000%27%20height%3D%27667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/37604-200x133.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/37604-400x267.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/37604-600x400.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/37604-800x534.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/37604.jpg 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-33 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>Mystery Shopping<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-34 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Evaluating customer service and operations by posing as regular customers.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-17 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"2560\" height=\"1707\" title=\"Asian teen couple walking at street and holding shopping bags.\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/smiling-friends-doing-window-shopping-scaled.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/smiling-friends-doing-window-shopping-scaled.jpg\" class=\"lazyload img-responsive wp-image-3091 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272560%27%20height%3D%271707%27%20viewBox%3D%270%200%202560%201707%27%3E%3Crect%20width%3D%272560%27%20height%3D%271707%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/smiling-friends-doing-window-shopping-200x133.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/smiling-friends-doing-window-shopping-400x267.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/smiling-friends-doing-window-shopping-600x400.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/smiling-friends-doing-window-shopping-800x533.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/smiling-friends-doing-window-shopping-1200x800.jpg 1200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/smiling-friends-doing-window-shopping-scaled.jpg 2560w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-35 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>Shop-Along Studies<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-36 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Walking with respondents through stores to capture real-time shopping behavior and decision-making processes.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-18 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"2188\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2188.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2188.jpg\" class=\"lazyload img-responsive wp-image-3090 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27667%27%20viewBox%3D%270%200%201000%20667%27%3E%3Crect%20width%3D%271000%27%20height%3D%27667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2188-200x133.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2188-400x267.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2188-600x400.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2188-800x534.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/2188.jpg 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-37 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>Store Audits<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-38 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Assessing retail performance, layout, product availability, and merchandising.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:50%;--awb-order-small:0;--awb-spacing-right-small:3.84%;--awb-spacing-left-small:3.84%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-aspect-ratio:1 \/ 1;--awb-margin-bottom:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-19 hover-type-none has-aspect-ratio\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"1804\" src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/1804.jpg\" data-orig-src=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/1804.jpg\" class=\"lazyload img-responsive wp-image-3089 img-with-aspect-ratio\" data-parent-fit=\"cover\" data-parent-container=\".fusion-image-element\" alt srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27667%27%20viewBox%3D%270%200%201000%20667%27%3E%3Crect%20width%3D%271000%27%20height%3D%27667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/1804-200x133.jpg 200w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/1804-400x267.jpg 400w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/1804-600x400.jpg 600w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/1804-800x534.jpg 800w, https:\/\/project.swot.com.my\/40\/wp-content\/uploads\/2025\/06\/1804.jpg 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1075px) 100vw, (max-width: 640px) 100vw, 400px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-39 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-margin-bottom:0px;\"><p><b>Observational Studies<\/b><\/p>\n<\/div><div class=\"fusion-text fusion-text-40 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-font-size:13px;--awb-margin-bottom:0px;\"><p>Watching behavior in real-time without interference to capture natural interactions and decisions.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-2924","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/project.swot.com.my\/40\/wp-json\/wp\/v2\/pages\/2924","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/project.swot.com.my\/40\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/project.swot.com.my\/40\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/project.swot.com.my\/40\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/project.swot.com.my\/40\/wp-json\/wp\/v2\/comments?post=2924"}],"version-history":[{"count":43,"href":"https:\/\/project.swot.com.my\/40\/wp-json\/wp\/v2\/pages\/2924\/revisions"}],"predecessor-version":[{"id":3474,"href":"https:\/\/project.swot.com.my\/40\/wp-json\/wp\/v2\/pages\/2924\/revisions\/3474"}],"wp:attachment":[{"href":"https:\/\/project.swot.com.my\/40\/wp-json\/wp\/v2\/media?parent=2924"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}